Shipping policy

BIGGS BROTHERS APPAREL — SHIPPING POLICY
ORDER PROCESSING
Orders are typically processed within 2–5 business days after your order is placed. Processing times may be longer during new releases, high-volume periods, holidays, or other unexpected delays.
You will receive a confirmation email after placing your order and a shipping confirmation with tracking information once your order has shipped.
SHIPPING TIMES
Delivery times vary depending on the shipping method, destination, and carrier. Estimated delivery dates shown at checkout are estimates and are not guaranteed.
SHIPPING COSTS
Shipping costs are calculated and displayed at checkout before you complete your purchase.
TRACKING
When tracking is available, tracking information will be sent to the email address provided with your order. Please allow time for the carrier to update tracking information after your package has shipped.
INCORRECT SHIPPING ADDRESSES
Customers are responsible for providing a complete and accurate shipping address. If you notice an error in your address, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or shipped.
Additional shipping charges resulting from an incorrect or incomplete address may be the customer's responsibility.
LOST, STOLEN, OR DAMAGED PACKAGES
If your package arrives damaged or you receive the wrong item, contact us as soon as possible with your order number and photos when applicable.
If tracking shows that your package was delivered but you cannot locate it, please contact the shipping carrier and then contact us so we can help determine what happened.
DELAYS
Biggs Brothers Apparel is not responsible for shipping delays caused by carriers, weather, holidays, or other circumstances outside our control. We will do our best to help resolve any shipping issues.
CONTACT
For questions about your order or shipping, contact Biggs Brothers Apparel through the contact information provided on our website.