Refund policy

BIGGS BROTHERS APPAREL — RETURN & REFUND POLICY
We want you to be happy with your order. If something isn’t right, we accept eligible returns within 30 days of delivery.

RETURN ELIGIBILITY
To be eligible for a return, your item must be:
Unworn and unused
Unwashed
In its original condition
Returned with all original tags still attached
Items that have been worn, washed, altered, damaged after delivery, or have had their tags removed are not eligible for return.

DAMAGED OR INCORRECT ITEMS
Please inspect your order when it arrives. If you receive a damaged, defective, or incorrect item, contact us as soon as possible so we can make it right.

REFUNDS
Once we receive and inspect your return, we will let you know whether your refund has been approved. Approved refunds will be issued to your original payment method. Original shipping charges are non-refundable unless the order was incorrect or defective.

RETURN SHIPPING
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
30-DAY LIMIT
Returns must be requested within 30 days of delivery. Returns requested after 30 days will not be accepted.

CONTACT US
To start a return, contact Biggs Brothers Apparel at our customer-service email address with your order number and reason for the return.